Admin Training & Certification
The deep-dive understandings that Admins learn along the way
- Admin Training & Certification
- Module 1: Managing Users
- Module 2: Allocating Projects
- Module 3: Addressing Security
- Module 4: Understanding plan limits and billing
- Module 5: Analyzing and segmenting feedback
- Module 6: Reporting on and editing feedback
- Module 7: Investigating people and platform metrics
- Module 8: Automating and integrating Delighted
- The Admin Certification Requirements
- Admin Extras: Creating starter projects for standard users
- Admin Extras: Finding and customizing starter projects as a standard user
- Admin Extras: Designing effective CX programs
- Admin Extras: Creating and troubleshooting Additional Questions
- Admin Extras: Module 8: Automating and integrating Delighted
- Delighted Security Briefing — User Security Training